All purchases are backed by our 100% Satisfaction Guarantee:
Our customers' satisfaction is our ultimate goal. If for whatever reason you are not satisfied with any of our product, simply return the unused portion within 30 days of receipt and you will receive a full product refund . (Please note that the refund does not include original or returned Shipping & Handling expenses.)
Please use the HOW TO RETURN OR EXCHANGE MERCHANDISE form on the reverse side of your Packing Slip enclosed in your shipment.
For Returns please be sure to fill out the Reasons Code to receive Refund
If you do not have your Packing Slip, please return product to address listed below. Be sure to enclose a piece of paper with the name and address used to place the order clearly printed on it.
Indicate if you would like to exchange your item for another, or if you'd like a refund.
(Please note that the refund does not include original or returned Shipping & Handling expenses.)
''The Best Green Tea'' ''I've tried many brands of green tea and this is by far the best. The only thing better was a loose tea I bought in Japan. Remember to let the...'' (Item 9001x5)
''Kudos TrueRenu!'' ''Charcoal Soap is an excellent product and very difficult to find. We have order many times from TrueRenu and the delivery is fast and excellent...'' (Item 5013)
''WOW!'' ''Great product, fast shipping.'' (Item 3900)
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