All purchases are backed by our 100% Satisfaction Guarantee:
Our customers' satisfaction is our ultimate goal. If for whatever reason you are not satisfied with any of our product, simply return the unused portion within 30 days of receipt and you will receive a full product refund . (Please note that the refund does not include original or returned Shipping & Handling expenses.)
Please use the HOW TO RETURN OR EXCHANGE MERCHANDISE form on the reverse side of your Packing Slip enclosed in your shipment.
For Returns please be sure to fill out the Reasons Code to receive Refund
If you do not have your Packing Slip, please return product to address listed below. Be sure to enclose a piece of paper with the name and address used to place the order clearly printed on it.
Indicate if you would like to exchange your item for another, or if you'd like a refund.
(Please note that the refund does not include original or returned Shipping & Handling expenses.)
''Love, love, love these towels'' ''These towels are the absolute BOMB! I bought one in a chinese grocery after seeing them reviewed in Oprah Magazine. I am so glad that I found them...'' (Item 7012)
''Best!'' ''This is one of the best purchases I've made.'' (Item 7011)
''TrueRenu is great!'' ''They carry the full Komenuka Bijin product line, which I love, their pricing is reasonable, and delivery outstanding. Plus they included free...'' (Item 4011)