All purchases are backed by our 100% Satisfaction Guarantee:
Our customers' satisfaction is our ultimate goal. If for whatever reason you are not satisfied with any of our product, simply return the unused portion within 30 days of receipt and you will receive a full product refund . (Please note that the refund does not include original or returned Shipping & Handling expenses.)
Please use the HOW TO RETURN OR EXCHANGE MERCHANDISE form on the reverse side of your Packing Slip enclosed in your shipment.
For Returns please be sure to fill out the Reasons Code to receive Refund
If you do not have your Packing Slip, please return product to address listed below. Be sure to enclose a piece of paper with the name and address used to place the order clearly printed on it.
Indicate if you would like to exchange your item for another, or if you'd like a refund.
(Please note that the refund does not include original or returned Shipping & Handling expenses.)
''Perfect'' ''This product was everything that I hoped it would be. It's beautiful, well made, works perfectly, was packaged well and arrived undamaged and on...'' (Item 7110)
''not a cheap knock-off'' ''Prompt shipping, item as described. These guys actually sell you the Salux, unlike some of those others who will send you the cheap Chinese...'' (Item 7013)
''Thank You Fast shipping!'' ''Item arrived on time and in good condition. It was a gift and the recipient was pleased.'' (Item 9001)